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Top Achievements

Developing and using the unified complaints and suggestions system


Launching a Unified Live Chat system to communicate through Local Government department Websites and integrating Twitter & Facebook messages with the 24/7 Live Chat system.
Adding Voice Blast Service


Launching Ajman Contact Center Guide




Launching the Official website


Launching Ajman Voice- Website to register Inquires, Complaints & Suggestions without requiring the customer to call on 80070 and it also allows registered customers to follow up on any transactions.


Launching Ajman Voice- Mobile Application to register Inquires, Complaints & Suggestions without requiring the customer to call on 80070 and it also allows registered customers to follow up on any transactions.


ISO Certifications:
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ISO 18295-2:2017
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ISO 9001:2015
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ISO 10002:2018
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