Top Achievements

Developing and using the unified complaints and suggestions system

Launching a Unified Live Chat system to communicate through Local Government department Websites and integrating Twitter & Facebook messages with the 24/7 Live Chat system.

  Adding Voice Blast Service

Launching Ajman Contact Center Guide

Launching the Official website

www.80070.ae

Launching Ajman Voice- Website to register Inquires, Complaints & Suggestions without requiring the customer to call on 80070 and it also allows registered customers to follow up on any transactions.

Launching Ajman Voice- Mobile Application to register Inquires, Complaints & Suggestions without requiring the customer to call on 80070 and it also allows registered customers to follow up on any transactions.

ISO Certifications:

  • ISO 18295-2:2017

  • ISO 9001:2015

  • ISO 10002:2018